Take secure payments over the phone
Process card payments over the phone with our virtual payment terminal feature. Collect one-off payments to make it easy for busy customers to pay on the go and schedule repeat payments of the back of the first transaction.
Trusted across leading payment methods
Taking card payments over the phone can be simple
Businesses go back and forth trying to learn how to get paid over the phone safely and conveniently. Skip the trial error and get paid with the virtual terminal trusted by thousands of SMBs.
Unpaid invoices
Sending PDF invoices rarely gets you paid on time. They get lost in emails, and they aren’t convenient.
Paying over the phone couldn’t be simpler. Guide customers to make a secure payment in minutes.
Digital methods don’t suit everybody
Some customers don’t get on with tech. They would rather speak to a person before paying.
Taking card payments over the phone is convenient and appreciated by those who expect customer service.
Storing sensitive information
Recording card info, not verifying cards, and storing card details in files invite fraud.
Our virtual terminal takes several security measures to reduce the risk of fraud.
How it works
How to take payments over the phone
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Talk to our UK-based sales team We’ll walk you through how to take secure one-off or recurring payments over the phone via a virtual terminal. You won’t need extra hardware or a radical new way of working. We just need to get you set up with a merchant account. -
Quick setup With your merchant account set up, you now have everything you need to get paid on the phone. Next time a customer needs to pay, you can just give them a call and get paid in minutes. -
Get paid faster Enter the customer’s details securely into your virtual terminal, with the option to tokenise the customer’s card for faster repeat payments in future. After completing the sale, you and your customer receive a digital receipt. All done. The transaction will appear in your merchant account, and the funds will be cleared into your account the next working day.
Core features
Built for convenience and security
Process transactions over the phone using a virtual terminal that’s trusted by thousands of businesses.
Multiple transaction types
Accept one-off, fixed recurring, or variable recurring payments on specific dates.
Take multiple payments at once
Process multiple payments from different merchant IDs (locations), with all users listed in your transaction data. See all user activity from your dashboard.
Fast customer verifications
Give customers a fast and secure transaction option. Verify customer payment details by confirming their postcode and/or the first line of their address.
GDPR compliant
Stay paperless. Virtual payments are sent directly to your system. Sales generate a unique reference, which is used to re-run payments with the customer’s permission.
See how a phone call can solve multiple issues, fast
Customers aren’t always available to pay you in person, and some don’t have the technology to pay you via digital methods. Offering customers the option to pay on the phone will be will be appreciated by many.
Who we help
Fast and simple payments solve problems across industries
We’ve simplified payment processing for thousands of service-based businesses, but we can help other types of businesses, too. So, if you have paying customers but you’re struggling with admin and cash flow, there’s a good chance we can help you.
Automotive
Provide repairs, servicing, or sales without payment uncertainty. Use pre-auth capture, paylinks, and card terminals.
Ensure timely payment
Use pre-authorisations and paylinks to confirm payment before service.
Enhance customer trust
Simple and convenient payment options reduce stress for customers.
Simplify financial tracking
Real-time visibility of payments and reconciliation saves time.
Builder & timber merchants
Focus on service with simple processes that get you paid. Send one-time paylinks with automatic reminders to ensure even the busiest companies find it easy to pay on time.
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Get paid on time
Busy customers don’t like PDF invoices, so they get paid late or not at all. Instead, send paylinks with automated reminders to get paid on schedule.
Know where you stand
No more unpredictable cash flow. Head to your dashboard at any time to view the status of every payment.
Reduce admin time
Reconciliation is much easier when you’re getting paid with our platform. Viewing your reports will help you reconcile in minutes, not hours.
Funeral directors
Give customers the thoughtful service they deserve without the worry of payment issues. Agree on a schedule, use paylinks and delayed capture for a smooth service.
Get paid on time for your service
Use paylinks with reminders, pre-authorisations, and delayed capture to let customers receive your service without payment issues spoiling it.
Stay on top of payments
Save time and stay on top of cash flow by viewing the status of paylinks and payment schedules from your dashboard.
Cut reconciliation time
Focus on giving customers the thoughtful service they deserve and reconcile records easily with clean and concise reports.
Healthcare
Focus on patient care without worrying about billing. Use paylinks, repeat payments, and virtual terminals for smooth transactions.
Get paid efficiently
Patients can pay easily via paylinks or recurring schedules.
Minimise disruptions
Let patients access care without payment obstacles.
Reduce admin workload
Streamlined reconciliation keeps billing simple and accurate.
Insurance
Ensure clients can secure coverage quickly without delays. Set up repeat payments, paylinks, and virtual terminals for seamless transactions.
Get paid on time
Set up recurring premiums and use paylinks with reminders to ensure clients stay up to date.
Simplify client interactions
Offer multiple payment options online, in-person, or over the phone, reducing friction.
Cut reconciliation time
Track all transactions and reconcile policies easily with automated reporting.
Hospitality
Deliver a seamless guest experience from booking to checkout without payment friction. Use paylinks, pre-authorisation, and virtual terminals to manage bookings, deposits, and final bills with ease.
Secure bookings and reduce no-shows
Take deposits or use pre-authorisations to confirm reservations and protect revenue.
Make payments effortless for guests
Send paylinks for advance payments or settle bills quickly in-person or over the phone.
Stay on top of cash flow
Track all transactions in real time and simplify reconciliation with clear, scheduled reporting.
Professional services
Give clients clarity and convenience when paying for your expertise. Set up repeat payment schedules, paylinks, and virtual terminals.
Get paid on time
Automate repeat invoices and reminders to secure timely payments.
Improve client experience
Let clients pay easily online or over the phone without hassle.
Cut admin time
Streamline reconciliation and reporting for professional accuracy.
Property management
Collect rent and fees efficiently while keeping tenants happy. Use batch payments, paylinks, and Blink pages for smooth collection.
Get paid reliably
Schedule repeat payments and split accounts for multi-tenant properties.
Stay on top of payments
Monitor all incoming rents and fees from one dashboard.
Reduce admin burden
Automate reconciliation to save time and avoid errors.
Retail
Keep the checkout process fast and flexible for your customers, whether online or in-store. Accept payments via paylinks, card terminals, and virtual terminals.
Faster payments
Offer multiple methods, including paylinks and in-person card terminals.
Manage cash flow
Real-time visibility into sales and payments keeps your business running smoothly.
Simplify reconciliation
Automate reports and batch transactions to reduce errors.
Solicitors
Create more space in your schedule for billable hours. Send customers convenient one-off paylinks or let them securely pay over the phone.
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Get paid outside of office hours
Use paylinks and set up repeat payment schedules to get paid, even when your doors aren’t open for business.
Settle balances over the phone
When it’s time to get paid for your service, give customers a call to make a secure payment on the phone via a virtual terminal.
Track payments with ease
Log in to your merchant account and view the status of your payments when you want to. Never lose track of who has paid and who hasn’t.
Storage & removals
Stop chasing customers. Let them pay deposits and settle final balances electronically to ensure you get paid on time.
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Leave invoices behind
Forget PDF invoices and chasing late payers. Send customers paylinks with automated reminders attached to get paid on schedule.
Track every payment
View the status of every payment from your merchant account to get a clear view of cash flow.
Accept different payment types
Convenience matters. So, give customers a variety of options to pay online, in-person, or over the phone via credit and debit card, digital wallet payments, open banking, and Direct Debit.
Tool & plant hire
Stop chasing businesses too busy to pay PDF invoices. Use one-time paylinks, pre-authorisations, and delayed capture to get paid in or outside of office hours.
Get paid on time
Ensure you always get paid for your service with paylinks, pre-authorisations, delayed capture, and repeat payments in place.
Always know where you stand
Check the status of payments from your dashboard, so you’re never left scrambling trying to figure out who hasn’t paid you.
Reconcile fast
Your reporting screen is all you need to reconcile in minutes. Just compare your transaction report to your bank reconciliation report.
Veterinary
Provide compassionate care without payment concerns getting in the way. Use paylinks, repeat payments, and pre-authorisation with delayed capture to keep the focus on the animal and their owner.
Get paid with confidence
Use pre-authorisations and delayed capture to secure payment before treatment begins, especially for higher-cost procedures.
Simplify payments for pet owners
Offer paylinks and repeat payment options for ongoing treatments or plans, reducing stress at the point of care.
Reduce admin
Track all payments in one place and reconcile quickly with clear, automated reporting.
Waste management
Make payments easy for fast-moving clients that are tough to contact. Use one-time paylinks, pre-authorisations, and delayed capture for a seamless process that customers appreciate.
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Get paid 24/7
Office hours don’t work for everybody. Send paylinks or direct customers to Blink pages, so they can pay at a convenient time.
Always get paid
Some customers go missing when it’s time to settle their balance. Protect yourself with automated reminders, pre-authorisations, and delayed capture features.
Reduce admin time
Don’t let reconciliation take over your schedule. Stay in control with clean and concise reports that make it easy to reconcile in minutes.
Success stories
Real businesses. Real customers. Real benefits.
Companies move faster when it’s easy for customers to pay them. Learn how businesses are saving time, cutting costs, and getting paid faster with us.
I save 5–6 minutes per transaction using Blink Payment. Everything is stored online, and it’s so much easier to manage.
The whole process from initial contact to the demo and after-sales support has been nothing short of exceptional, and I’m excited to continue our relationship with Blink Payment as we grow further.
Since working with Blink Payments, we’ve seen an upturn in sales processed and our payment process has become far more streamlined and efficient.
We’ve been impressed by Blink Payment’s reliable and secure service, modern technology, innovative features, and great customer support. Our partnership has truly delivered greater value to our clients.
We switched to Blink Payment twelve months ago and couldn’t be happier with the service they provide.
Payments via Blink Payment is the best solution I’ve come across. It ticks all the boxes to allow us to take online payments via card, open banking and Direct Debit.
Support has been brilliant. If we get stuck, we just call, and it’s sorted straight away. Or if we email, we know we’ll get a quick reply.
Changing over to Blink Payment was one of the best things our company has done. The platform is amazingly easy to use, and it’s saved us money too.
Blink Payment actually created features for us so we could work the way we wanted. It’s eradicated 99% of our payment problems.
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