Take secure card payments over the phone with a virtual terminal
Give customers a convenient way to pay over the phone. Process one-off or recurring payments from anywhere, at any time with a virtual payment terminal. Reach more customers. Make more sales.
Talk to sales
Not letting customers pay on the phone is costing you money
Some customers are too busy to make it in-store. Others aren’t tech-savvy and struggle to pay you online. So, give them the choice to pay over the phone via a virtual terminal.
Process multiple transactions
Delayed capture payments, pre-authorise card transactions, process refunds, set up Direct Debits, and verify customer card details to add an extra layer of security.
Speed up future sales
Securely tokenise customer card details after they pay for a service. So next time they pay, all they need to do is verify their postcode and/or the first line of their address.
Safe transactions
Getting paid over the phone is convenient, simple, and safe. Our process is PCI-DSS compliant, using card encryption, tokenisation, and fraud detection tools. Multiple steps are taken to prevent fraud and chargebacks.
Simple reconciliation
Getting paid over the phone doesn’t complicate reconciliation. All transactions are sent to your merchant account. See the funds that are headed your way and the number of transactions you have taken.
Virtual terminal payments that fit your workflow
Fast customer verifications
Process multiple transaction types over the phone: collect one-off, fixed recurring payments, arrange variable recurring schedules on specific dates, set up Direct Debits, and process refunds.
GDPR compliant
No more clunky transactions. Virtual payments are processed and sent straight to your system – paperwork-free. A unique reference is generated when customers pay for the first time, which is used to re-run payments with the customer’s permission.
Get customer insights
All transaction data is immediately visible in your dashboard. Make better decisions by learning more about customer activity trends, peak sales periods, and preferred methods to pay for services.
Automatic receipts
No need for manual work. Customer and merchant receipts are automatically sent out via email after the transaction is completed.
Fast customer verifications
Give customers a fast, secure transaction experience. Simply verify customer details by confirming their postcode and/or the first line of their address.
Take multiple payments at once
Process multiple transactions at the same time from different merchant IDs (locations). See the transactions each user has initiated from your merchant account dashboard.
Instant transaction reports
Successful virtual terminal payments are sent to your merchant account, so you can see every transaction. You can integrate your merchant account with Xero, QuickBooks, and Sage to send transactions into your accounting software within minutes.
How to start
Give customers a convenient way to pay
Here’s how to take secure card payments over the phone.
Talk to our sales team
Our team of experts will walk you through how to get paid with our virtual payment terminal.
Integrations
Get your tools working together to move faster
Reconcile in half the time with transactions matched to payments by name, reference, and amount.
Let Xero match invoice numbers with customer details for you. All you need to do is check and confirm.
Move faster with transactions and deposits matched together by customer name, reference, and amount.
Stop turning away customers trying to pay you
Travelling in-store to pay and paying digitally doesn’t work for some customers. Give customers a convenient and secure way to pay that’s easy to manage.
Who we help
Fast and simple payments solve problems across industries
We’ve simplified payment processing for thousands of service-based businesses, but we can help other types of businesses, too. So, if you have paying customers but you’re struggling with admin and cash flow, there’s a good chance we can help you.
Automotive
Provide repairs, servicing, or sales without payment uncertainty. Use pre-auth capture, paylinks, and card terminals.
Ensure timely payment
Use pre-authorisations and paylinks to confirm payment before service.
Enhance customer trust
Simple and convenient payment options reduce stress for customers.
Simplify financial tracking
Real-time visibility of payments and reconciliation saves time.
Builder & timber merchants
Focus on service with simple processes that get you paid. Send one-time paylinks with automatic reminders to ensure even the busiest companies find it easy to pay on time.
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Get paid on time
Busy customers don’t like PDF invoices, so they get paid late or not at all. Instead, send paylinks with automated reminders to get paid on schedule.
Know where you stand
No more unpredictable cash flow. Head to your dashboard at any time to view the status of every payment.
Reduce admin time
Reconciliation is much easier when you’re getting paid with our platform. Viewing your reports will help you reconcile in minutes, not hours.
Funeral directors
Give customers the thoughtful service they deserve without the worry of payment issues. Agree on a schedule, use paylinks and delayed capture for a smooth service.
Get paid on time for your service
Use paylinks with reminders, pre-authorisations, and delayed capture to let customers receive your service without payment issues spoiling it.
Stay on top of payments
Save time and stay on top of cash flow by viewing the status of paylinks and payment schedules from your dashboard.
Cut reconciliation time
Focus on giving customers the thoughtful service they deserve and reconcile records easily with clean and concise reports.
Healthcare
Focus on patient care without worrying about billing. Use paylinks, repeat payments, and virtual terminals for smooth transactions.
Get paid efficiently
Patients can pay easily via paylinks or recurring schedules.
Minimise disruptions
Let patients access care without payment obstacles.
Reduce admin workload
Streamlined reconciliation keeps billing simple and accurate.
Insurance
Ensure clients can secure coverage quickly without delays. Set up repeat payments, paylinks, and virtual terminals for seamless transactions.
Get paid on time
Set up recurring premiums and use paylinks with reminders to ensure clients stay up to date.
Simplify client interactions
Offer multiple payment options online, in-person, or over the phone, reducing friction.
Cut reconciliation time
Track all transactions and reconcile policies easily with automated reporting.
Hospitality
Deliver a seamless guest experience from booking to checkout without payment friction. Use paylinks, pre-authorisation, and virtual terminals to manage bookings, deposits, and final bills with ease.
Secure bookings and reduce no-shows
Take deposits or use pre-authorisations to confirm reservations and protect revenue.
Make payments effortless for guests
Send paylinks for advance payments or settle bills quickly in-person or over the phone.
Stay on top of cash flow
Track all transactions in real time and simplify reconciliation with clear, scheduled reporting.
Professional services
Give clients clarity and convenience when paying for your expertise. Set up repeat payment schedules, paylinks, and virtual terminals.
Get paid on time
Automate repeat invoices and reminders to secure timely payments.
Improve client experience
Let clients pay easily online or over the phone without hassle.
Cut admin time
Streamline reconciliation and reporting for professional accuracy.
Property management
Collect rent and fees efficiently while keeping tenants happy. Use batch payments, paylinks, and Blink pages for smooth collection.
Get paid reliably
Schedule repeat payments and split accounts for multi-tenant properties.
Stay on top of payments
Monitor all incoming rents and fees from one dashboard.
Reduce admin burden
Automate reconciliation to save time and avoid errors.
Retail
Keep the checkout process fast and flexible for your customers, whether online or in-store. Accept payments via paylinks, card terminals, and virtual terminals.
Faster payments
Offer multiple methods, including paylinks and in-person card terminals.
Manage cash flow
Real-time visibility into sales and payments keeps your business running smoothly.
Simplify reconciliation
Automate reports and batch transactions to reduce errors.
Solicitors
Create more space in your schedule for billable hours. Send customers convenient one-off paylinks or let them securely pay over the phone.
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Get paid outside of office hours
Use paylinks and set up repeat payment schedules to get paid, even when your doors aren’t open for business.
Settle balances over the phone
When it’s time to get paid for your service, give customers a call to make a secure payment on the phone via a virtual terminal.
Track payments with ease
Log in to your merchant account and view the status of your payments when you want to. Never lose track of who has paid and who hasn’t.
Storage & removals
Stop chasing customers. Let them pay deposits and settle final balances electronically to ensure you get paid on time.
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Leave invoices behind
Forget PDF invoices and chasing late payers. Send customers paylinks with automated reminders attached to get paid on schedule.
Track every payment
View the status of every payment from your merchant account to get a clear view of cash flow.
Accept different payment types
Convenience matters. So, give customers a variety of options to pay online, in-person, or over the phone via credit and debit card, digital wallet payments, open banking, and Direct Debit.
Tool & plant hire
Stop chasing businesses too busy to pay PDF invoices. Use one-time paylinks, pre-authorisations, and delayed capture to get paid in or outside of office hours.
Get paid on time
Ensure you always get paid for your service with paylinks, pre-authorisations, delayed capture, and repeat payments in place.
Always know where you stand
Check the status of payments from your dashboard, so you’re never left scrambling trying to figure out who hasn’t paid you.
Reconcile fast
Your reporting screen is all you need to reconcile in minutes. Just compare your transaction report to your bank reconciliation report.
Veterinary
Provide compassionate care without payment concerns getting in the way. Use paylinks, repeat payments, and pre-authorisation with delayed capture to keep the focus on the animal and their owner.
Get paid with confidence
Use pre-authorisations and delayed capture to secure payment before treatment begins, especially for higher-cost procedures.
Simplify payments for pet owners
Offer paylinks and repeat payment options for ongoing treatments or plans, reducing stress at the point of care.
Reduce admin
Track all payments in one place and reconcile quickly with clear, automated reporting.
Waste management
Make payments easy for fast-moving clients that are tough to contact. Use one-time paylinks, pre-authorisations, and delayed capture for a seamless process that customers appreciate.
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Get paid 24/7
Office hours don’t work for everybody. Send paylinks or direct customers to Blink pages, so they can pay at a convenient time.
Always get paid
Some customers go missing when it’s time to settle their balance. Protect yourself with automated reminders, pre-authorisations, and delayed capture features.
Reduce admin time
Don’t let reconciliation take over your schedule. Stay in control with clean and concise reports that make it easy to reconcile in minutes.
PERFORMANCE & IMPACT
Trusted by thousands of UK businesses
- £2.5B Card turnover processed by merchants in the last 12 months
- 40% ISV partners cut their average invoice payment time by 40%
- 6 seconds Customer support answers calls in just 6 seconds on average
- 4.6 stars Rated 4.6 out of 5 on Trustpilot
Success stories
Real businesses. Real customers. Real benefits.
Companies move faster when it’s easy for customers to pay them. Learn how businesses are saving time, cutting costs, and getting paid faster with us.
I save 5–6 minutes per transaction using Blink Payment. Everything is stored online, and it’s so much easier to manage.
The whole process from initial contact to the demo and after-sales support has been nothing short of exceptional, and I’m excited to continue our relationship with Blink Payment as we grow further.
Since working with Blink Payments, we’ve seen an upturn in sales processed and our payment process has become far more streamlined and efficient.
We’ve been impressed by Blink Payment’s reliable and secure service, modern technology, innovative features, and great customer support. Our partnership has truly delivered greater value to our clients.
We switched to Blink Payment twelve months ago and couldn’t be happier with the service they provide.
Payments via Blink Payment is the best solution I’ve come across. It ticks all the boxes to allow us to take online payments via card, open banking and Direct Debit.
Support has been brilliant. If we get stuck, we just call, and it’s sorted straight away. Or if we email, we know we’ll get a quick reply.
Changing over to Blink Payment was one of the best things our company has done. The platform is amazingly easy to use, and it’s saved us money too.
Blink Payment actually created features for us so we could work the way we wanted. It’s eradicated 99% of our payment problems.
Reviews
5-star rated excellence: Trusted by teams moving money at scale
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